Additional Information on Data Protection

Data processing controller
“TOURING EUROPEO, S.A.” – Tax ID no.: A35062116 Postal address: Calle Las Margaritas S/N. Postal Code: 35100. San Bartolomé de Tirajana. Telephone No.: 928767808. E-mail address: lopd@gloriapalaceth.com E-mail address of the Officer responsible for Data Protection: lopd@gloriapalaceth.com

Purpose of the processing
On behalf of the company, we process the information provided with the purpose of providing the services that were requested and carrying out its total management. As well as carrying out profile analyses, sending commercial communications and birthday wishes. All provided data shall be kept for as long as the business relationship exists or for as many years as necessary to comply with the legal requirements. Profile analyses: With the aim of being able to provide you with products and services according to your interests and improving our services, we will create a business profile from the information provided using statistical procedures. As a result, such statistical studies allow us to carry out profile analyses and we can therefore send you marketing communications that are tailored to your needs, according to individual preferences. The following data can be incorporated to the business profiles created for each client, and it may either have been provided personally or generated while using the products or services offered by “TOURIN EUROPEO, S.A.”: contact information (such as your name, address, National ID Card no., mobile telephone no.); additional information (such as your preferred hotel, or the one that you use more frequently, or your hobbies); user identification information (such as your client number or contract number); client history (such as the reception of offers, information about accommodation, preferences); information related to apps, prize draws, contests, webs, landing page or social networks. No automated decisions shall be taken based on said profile. Commercial communications: Consent for commercial communications regarding the sale of products and services offered by “TOURIN EUROPEO, S.A.” always through a multichannel means of communication (telephone, e-mail, postal mail, sms, mms, WhatsApp, etc.): newsletters, send you a message on important dates and celebrations: Christmas, Valentine's Day, etc., events, contests and promotions. You can revoke your consent in every communication received. Birthday wishes: You give your consent for us to wish you a happy birthday so as to offer you a more reliable and friendly service. You also give your consent for us to offer you a present, product, service, discount or anything similar from “TOURIN EUROPEO, S.A.”, as well as to send you a birthday card. Always through a multichannel means of communication (telephone, e-mail, postal mail, sms, mms, WhatsApp, etc.).

Lawful basis
Lawful basis is obtained by executing a contract, in this case the one for accommodation in our hotel, the rent for the accommodation, and also, by consent given by the data subject. If you checked the corresponding box, the legal basis to send you commercial communications, profile analyses and birthday wishes, about products and services is your consent. Said consent can be revoked at any time and it shall not affect the execution of the contract for hotel accommodation.

Recipients
The data shall not be disclosed to any third party except if there is legal obligation and to the companies that belong to the “TOURIN EUROPEO, S.A.” group of companies.

Data subjects rights
You have the right to obtain confirmation as to whether we, at “TOURIN EUROPEO, S.A.”, are processing your personal data; therefore, you have the right to access your personal data, rectify any inaccurate information, request its deletion when the information is no longer necessary, as well as its portability, and the limitation of its processing. You also have the right to withdraw your consent at any time and to file a complaint before the Supervisory Authority (www.agpd.es), if you consider that the processing of your data does not comply with current regulations. In certain circumstances provided for in article 18 of the General Data Protection Regulation, data subjects may request the processing of their data to be limited, in which case, we will only keep such data for the exercise or defense of legal claims. Data subjects may object to the processing of their data for marketing purposes including profiling. “TOURIN EUROPEO, S.A.” shall stop processing their data except if there are compelling legitimate grounds for such processing or if it is necessary for the exercise or defense of legal claims. In accordance with the right to data portability, data subjects have the right to obtain their personal information in a structured, commonly used and machine-readable format and to transmit it to another data controller, whenever possible. The data category used is: full name, National ID no., Passport no., e-mail and telephone no. How can these rights be exercised? By writing to “TOURIN EUROPEO, S.A.” at: Calle Las Margaritas S/N. C.P. 35100. San Bartolomé de Tirajana. Las Palmas. España